Can tickets be bought in advance?
We sell tickets for our release films in advance. These can be booked online, over the phone (usually after 8.00pm) or in person at the Kinema when we are open. Tickets for special shows and events which aren't available online will be able to be booked in person at The Kinema or over the phone on (01526) 352166. For the majority of films there will be plenty of tickets available on the door. If we are anticipating a sold out show well in advance then we will advertise it as such. Advance bookings are non-refundable or transferable except in exceptional circumstances and at the Cinema Manager's discretion.
What time do I need to be there for the film?
The times we advertise are always the times that the doors open for that showing. We do recommend arriving at the cinema earlier than this for popular films, however you will not be allowed inside the cinema building until the doors open. If you have booked tickets, please remember that you do not have a specific seat booked and that if you are late, seats together can not be guaranteed.
What time will the film start?
The adverts and trailers start shortly after the doors opening time and the duration of these can differ from week to week. We therefore recommend that you aim to arrive for the doors opening time as not to miss any of the film.
How many seats do the screens have?
Screen One seats 265 and Screen Two seats 92.
Is The Kinema available to hire?
Both auditoriums are available to hire for a wide variety of events, such as private parties with a screening of your choice of film, school bookings, shows and more. For more information click here.
Do you have disabled access?
Yes, there are no steps in to the foyer of The Kinema and there are also two disabled toilets. Screen one has no steps and two wheelchair spaces and in screen two there is space in front of the front row for wheelchairs. It is recommended that you call us in advance and reserve these spaces if required.
Do you accept Orange Wednesday codes?
Yes, orange customers can text FILM to 241 for a unique code for Two for One cinema tickets on a Wednesday. This code must be brought with you.
Can I bring my baby?
We do allow babes-in-arms to be brought in to afternoon screenings free of charge on the condition that if they start to cry they must be taken out of the auditorium immediately so as not to cause a disturbance to other customers. We ask that babies are not brought to evening film performances.
If I don't want to watch a film, can I come and look around The Kinema?
The Kinema is a commerical business and we have to cater to our paying customers primarily. However we are happy to allow visitors to look around the foyer area when it is quiet and with permission from a member of staff. The auditoriums are strictly for customers watching films and visitors will not be allowed to look in these. If we are opening the doors to a film or there is an interval occuring, we ask that any visitors wishing to look around please wait in the vestibule area until customers are back in the screens again and the foyer is empty.
Will you be showing "The new ----- film?"
We try to show as wide a variety of films as possible, however only having two screens means we cannot show absolutely everything that we would like to. We show a mixture of films on their release dates and a week or so after, so just because we haven't had something on release doesn't mean it definitely won't be showing at all. If there's a particular film you're interested in then don't hesitate to ring up and ask or fill out our contact form and we'll try to give you an idea of how likely we will be to show it.
PLEASE NOTE
Online booking closes 5 hours before the scheduled performance.
Cinema weeks run from Friday to Thursday, with the films and times for the next week being added on a Tuesday or Wednesday.
Please check dates before making a booking.
You are booking a ticket, not a specific seat.
