Frequently Asked Questions
Can tickets be bought in advance?
Tickets can be booked online, over the phone, or in person. We also have a box office shop on the high street at TIllytots Children's and Baby Boutique at Number 3, The Broadway, Woodhall Spa.
Advance bookings are non-refundable or transferable except in exceptional circumstances and at the Cinema Manager's discretion.
There is a 50p booking fee per ticket for phone or internet bookings. Tickets bought in Tillytots Boutique have a 50p booking fee per transaction.
When does the Organ play?
The organist always plays with the last film in Screen 1 every Saturday night. The organ is played other times when it is busy and the organist available, but Saturday nights are the only time it is guaranteed.
What time do I need to be there for the film?
The times we advertise are the times adverts start for that showing. The doors open approximately 15 minutes before the advertised show time. We advise arriving at or just before the advertised show time.
What time will the film start?
The duration of the adverts and trailers is usually around 15 minutes but can differ from week to week. We therefore recommend that you aim to arrive at or before the advertised showtime to ensure you do not miss any of the film.
How many seats do the screens have?
Screen One seats 265 and Screen Two seats 92.
Is The Kinema available to hire?
Both auditoriums are available to hire for a wide variety of events, such as private parties with a screening of your choice of film, school bookings, shows and more. For more information click here.
Do you have disabled access?
Yes, there are no steps in to the foyer of The Kinema and there are also two disabled toilets. The majority of Screen One has no steps and two wheelchair spaces and in Screen Two there is space in front of the front row for wheelchairs. It is recommended that you call us in advance and reserve these spaces if required.
Do you accept Meerkat Movies vouchers?
Yes we do! Just bring along the code to the box office with you. They can only be used in person on the day of the show.
Do you show films in 3D?
No, all films are shown in the standard 2D format here.
Can I bring my baby?
Although we do not reccommend bringing babies or children under 3 to the cinema, we do allow babes-in-arms to be brought in to afternoon screenings free of charge on the condition that if they start to cry or cause a disturbance of any kind they must be taken out of the auditorium immediately so as not to disturb other customers. We ask that babies and very young children are not brought to evening film performances. All other children must have a standard child ticket purchased for them.
If I don't want to watch a film, can I come and look around The Kinema?
The Kinema is a commerical business and we have to cater to our paying customers primarily. However we are happy to allow visitors to look around the foyer area when it is quiet. The auditoriums are strictly for customers watching films and visitors will not normally be able to look in these.
Will you be showing "The new ----- film?"
We try to show as wide a variety of films as possible, however only having two screens means we cannot show absolutely everything that we would like to. We show a mixture of films on their release dates and a week or so after, so just because we haven't had something on release doesn't mean it definitely won't be showing at all. If there's a particular film you're interested in then don't hesitate to ring up and ask or fill out our contact form and we'll try to give you an idea of how likely we will be to show it.
Online booking closes 1 hour before the scheduled performance.
Cinema weeks run from Friday to Thursday, with the films and times for the next week being added on a Monday or Tuesday.
Please check dates before making a booking.
Unless you asked to select a particular seat when booking, you are booking a ticket, not a specific seat.
Other film news
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